Helping you to make the processes in your business not only streamline, and simpler, but creating step by step processes to make it easy to hand over work, and ensure consistency.
It’s the first time that we have ever used any kind of professional support for our business as we always thought that we knew everything about what we were doing and have firmly believed in the motto ‘If it’s not broken, don’t fix it’. We have a loyal following in our hotel and we were worried that too much change might bring a negative effect on our returning guests, on ourselves and on our team. Change is scary right?
The huge difference we found during our relationship with Real World Consultancy was not only were we able to continue with our motto but enhance our business in so many ways that we had never even thought of.
With someone like Emma and what she offers at Real World Coaching, she makes it possible for anyone to successfully run and maintain a business, and more importantly to have fun and enjoy what you do also!
Because honestly without the knowledge and guidance she has provided, since I expanded in November, I wouldn’t be anywhere near as settled or anyway near as productive and anywhere near as close to a happy and booming small business.
She has some amazing business ideas and her drive and will to succeed is infectious
There’s now more focus on behaviours and teams are communicating more effectively (and consistently) with each other. People feel more empowered to challenge and give feedback which in turn increases the amount of personal responsibility being taken. Working with Real World Coaching was an entirely positive experience and we are well set to reap the rewards long into the future.
The delivery and outcome of the immersion day far exceeded my expectations; and we even delved into how personality type profiling can help improve the service we provide, allowing us to better understand clients needs, wants and desires.
We worked together to create a structured action plan; along with a variety of processes to implement to further build on the foundations we have created thus far.
It was so beneficial and insightful that we will be working with Emma going forward on a more 1-2-1 basis to improve and develop the teams skillset.
Highly recommended to anyone wanting to take their business to the next level.