"I do it myself because it's easier..."
"I do it myself because it's easier"
These 7 words can single handedly stop your business from growing, AND completely disengage your team.
There are two fundamental areas to focus on:
Run the business
Grow the business
Once you are at the stage of bringing others in to 'run' you HAVE to let them do that and focus on growing.
Otherwise you are stuck in a cycle of not being able to grow as you never step away from the day to day... worse still, with expensive resources in the mix!
HOW things are handed over to other people is where the issue comes, and it is this moment that holds the potential for something wonderful if done right!
Remember the 4 behaviour types mentioned in the FREE DISC assessment? You need to keep two things in mind every time you hand something over to someone and focus on these two areas:
1. What is my natural behaviour with handing over control and how do I manage me...
i.e do you hate handing over control... do you have a tendency to want to micro manage the how... do you skip over details and forget to tell someone the why...
2. What is their natural behaviour and how do I give them the information in the right way to make this successful.
Do they need more detail than you would naturally give, do they need to understand the 'why', do they like a step by step checklist of how, or do they prefer a clear vision of the outcome and to get there their own way...
Now, you may not know what their profile is (wouldn't life be so much easier if we all walked round in t-shirts with our behavioural preferences on, a bit like the Dog neckerchiefs that tell you if they are friendly, like other people etc... just a thought!)
I digress, HOWEVER, what you can do is ask someone.
A simple question, so simple but so often over looked. The key is to never make assumptions to to how someone learns, behaves, or wants to be worked with as it is likely different to how you would choose.
Here is a simple structure for handing stuff over.
1. Outline of the task
2. Why it is important, and how it impacts
3. How the current process/mechanism/ways of working were formed and any areas that have to be done a certain way.
4. How do you want to take this task on/ manage the handover?
5. Agree boundaries: Clear deadlines, agree playbacks, milestones, reporting etc. AND agree where you step in, how do they get help, and how do they give you updates to reassure you that it is on track. Take away any temptation to micro manage!
Go on, give it a try and I promise your team will appreciate the time you spent getting to know how you work best together. This is also a great structure to use and think of when you have third parties doing work for you, i.e design, website etc.