Do the Right Thing

The Kilim Hotel

The Kilim Hotel

It’s the first time that we have ever used any kind of professional support for our business as we always thought that we knew everything about what we were doing and have firmly believed in the motto ‘If it’s not broken, don’t fix it’.  We have a loyal following in our hotel and we were worried that too much change might bring a negative effect on our returning guests, on ourselves and on our team.  Change is scary right?

The huge difference we found during our relationship with Real World Consultancy was not only were we able to continue with our motto but enhance our business in so many ways that we had never even thought of.  

Chris, Owner of 29Ten Fitness

Chris, Owner of 29Ten Fitness

The delivery and outcome of the immersion day far exceeded my expectations; and we even delved into how personality type profiling can help improve the service we provide, allowing us to better understand clients needs, wants and desires.

We worked together to create a structured action plan; along with a variety of processes to implement to further build on the foundations we have created thus far.

It was so beneficial and insightful that we will be working with Emma going forward on a more 1-2-1 basis to improve and develop the teams skillset.

Highly recommended to anyone wanting to take their business to the next level.